Viewing articles tagged 'VOIP'

 95th Percentile

Some values are expressed as 95% or 99% which is 95th and 99th percentile respectively. For...

 Adding a Device Override

In This Article: Via SNAPbuilder Via Device Edit Device overrides allow the reseller...

 ASR Answer Seizure Ratio

ASR is a measure of network quality defined in ITU SG2 Recommendation E.411. It is calculated by...

 Avaya J100 Provisioning

AVATAVA support the Avaya J100 Series phones including the Avaya J129, J139, J159, J169, and J179...

 BLF Key

BLF Key or Busy Lamp Field, is a presence indicator which allows you to see who in your...

 BTN Billing Telephone Number

This is the main telephone number associated with an account at the losing carrier in relation to...

 Call Forwarding

Call forwarding allows the user to forward a call received depending on the call forwarding type...

 Carrier of Record

The entity that is exclusively responsible for compliance with regulatory and tax registrations,...

 Confidential Information

Confidential Information Shall mean any non-public information provided in any format (written,...

 Distinctive Ring for Yealink Phones

In This Article: Required Device Overrides Distinctive Ring Matching Rules Match Rules To...

 DND Do Not Disturb

Do Not Disturb, often abbreviated as DND, sets the phone status to unavailable. Inbound calls...

 Dynamic Call Parking

Dynamic Call Parking In This Article: Creating A Call Park To Park A Call To Retrieve A...

 eFax

eFax is a service which allows you to send faxes via e-mail or a printer driver (Windows only)...

 Enable Web Management And Change Admin Password Via Device Override

In This Article: Avaya Overrides Cisco Overrides Grandstream Overrides Obihai (Polycom ATA...

 Endpoint

VOIP Endpoints are SIP-enabled devices such as VOIP phones, softphones (for instance,...

 Endpoints and Sidecars Supported by SNAPbuilder

Endpoints And Sidecars Supported By SNAPbuilder Endpoints The following list provides details...

 Factory Reset Yealink Phones

Power on the phone Wait until the phone has booted up and is at the idle screen Hold down the...

 FXO Foreign Exchange Office

A Foreign Exchange Office Port, is known as an FXO port. FXO is the type of port found on the...

 FXS Foreign Exchange Subscriber

FXS, or Foreign Exchange Subscriber, is a type of port on Analog Telephone Adapters (ATA) and...

 How To View System Users

A system user is a user that is created alongside and owns an application. These users provide...

 IMEI International Mobile Equipment Identity

The IMEI is a unique, fifteen digit number which identifies a cellular device. Occasionally you...

 Is the AVATAVA Cloud Switch HIPPA Compliant?

One of the key concerns from business customers in the medical field is compliance with the...

 Limited Support and Prohibited Equipment

Voice Over Internet Protocol technology is not suitable for specific applications designed with...

 Mean Opinion Score (MOS)

Mean opinion score (MOS) is a test that has been used for decades in telephone networks to obtain...

 NRC Non Recurring Cost

Non Recurring Costs (NRC) are one time costs for a service, such as installation, setup, or other...

 PDD Post Dial Delay

Post Dial Delay (PDD) is experienced by the customer originating the call from the time the final...

 PLC Packet Loss Concealment

Packet Loss Concealment (PLC) is a technique which may mask the effects of packet loss in VOIP...

 Polycom VVX Series Provisioning

1. Using a web browser on the same LAN (Local Area Network) as the VVX series phone, enter the IP...

 Ports Used by AVATAVA Cloud Switch for VOIP

The following ports must be open for all AVATAVA VOIP features to function: Port Protocol...

 POTS Plain Old Telephone Service

Plain Old Telephone Service (POTS) is a retronym (an acronym for something that already existed...

 Preparing for the Customer Onboarding Journey

Business Customer Onboarding Journey As a business customer is preparing to onboard, you must...

 Recommended Network Settings for VOIP

Recommended Network Settings for VOIP In This Article: Services To Disable Services To...

 Reset and Setup Polycom Soundpoint Phones

Reset IP 301, 501, 550, 600, 601, and 650 Power down phone Hold down 4,6,8,* while booting....

 RTCP Real-Time Transport Control Protocol

The RTP Control Protocol (RTCP) is a sister protocol of the Real-time Transport Protocol (RTP)....

 SIP Session Initiation Protocol

IP, or Session Initiation Protocol is a foundation protocol formalized by the International...

 SLA Shared Line Appearance

Shared line appearance (SLA) mimics the traditional KSU (key system unit) interface where all...

 Softphone

A softphone is an application run on an internet-connected device which mimics the functionality...

 Star Codes

Vertical Service Codes, also known as Star Codes, were originally developed by AT&T and...

 Supported Avaya Conference Phones

The following Avaya conference phones are fully supported by AVATAVA: B109 B169 SIP B179...

 Supported Avaya Phones

The following Avaya phones are fully supported by AVATAVA: J139 J159 J169 J179 J189...

 Supported Cambium Networks ATAs

The following Cambium Networks Analog Telephone Adapters (ATAs) are fully supported by AVATAVA:...

 Supported Cisco ATAs

The following Cisco Analog Telephone Adapters (ATAs) are fully supported by AVATAVA: SPA112...

 Supported Grandstream ATAs

The following Grandstream Analog Telephone Adapters (ATAs) are fully supported by AVATAVA:...

 Supported Grandstream Conference Phones

The following Grandstream Conference phones are fully supported by AVATAVA: GAC2500 AVATAVA...

 Supported Grandstream Phones

The following Grandstream phones are fully supported by AVATAVA: DP750 DP752 DP760...

 Supported Poly (Obihai) ATAs

The following Polycom (nee Obihai) Analog Telephone Adapters (ATAs) are fully supported by...

 Supported Poly Conference Phones

The following Poly conference phones are fully supported by AVATAVA: Trio 8300 Trio 8800...

 Supported Poly Phones

The following Poly phones are fully supported by AVATAVA: CCX400 CCX500 CCX505 CCX600...

 Supported Readynet Analog Telephone Adapters

The following Readynet Analog Telephone Adapters (ATAs) are fully supported by AVATAVA:...

 Supported Yealink Conference Phones

The following Yealink conference phones are fully supported by AVATAVA: CP860 CP920 CP930W...

 Supported Yealink Phones

The following Yealink phones are fully supported by AVATAVA: SIP-T19(P) E2 SIP-T21(P) E2...

 System User

System User is a user which is created alongside an application. These users provide features to...

 Telephone Number Porting

The telephone number porting process moves a telephone number from the losing carrier to AVATAVA....

 Transfer Call To Voicemail For Polycom VVX Series

Transfer to voicemail allows you to quickly transfer a call to a user's voicemail if you know...

 Voice Mail to Email Configuration

How to Configure Voicemail to Email As An Office Manager Or Reseller User As A Basic User...

 Voicemail Notifications via SMS

If you would like to receive an SMS notification when you get a voicemail, you may use the e-mail...

 Yealink SIP-T2, SIP-T3, SIP-T4 Series Phone Provisioning

1. Using a web browser on the same LAN (Local Area Network) as the Yealink T series phone, enter...

 Yealink SIP-T5 Series Phone Provisioning

1. Using a web browser on the same LAN (Local Area Network) as the Yealink T5 series phone, enter...