Viewing articles tagged 'VOIP'
Some values are expressed as 95% or 99% which is 95th and 99th percentile respectively. For...
Adding a Device OverrideIn This Article: Via SNAPbuilder Via Device Edit Device overrides allow the reseller...
ASR Answer Seizure RatioASR is a measure of network quality defined in ITU SG2 Recommendation E.411. It is calculated by...
Avaya J100 ProvisioningAVATAVA support the Avaya J100 Series phones including the Avaya J129, J139, J159, J169, and J179...
BLF KeyBLF Key or Busy Lamp Field, is a presence indicator which allows you to see who in your...
BTN Billing Telephone NumberThis is the main telephone number associated with an account at the losing carrier in relation to...
Call ForwardingCall forwarding allows the user to forward a call received depending on the call forwarding type...
Carrier of RecordThe entity that is exclusively responsible for compliance with regulatory and tax registrations,...
Confidential InformationConfidential Information Shall mean any non-public information provided in any format (written,...
Distinctive Ring for Yealink PhonesIn This Article: Required Device Overrides Distinctive Ring Matching Rules Match Rules To...
DND Do Not DisturbDo Not Disturb, often abbreviated as DND, sets the phone status to unavailable. Inbound calls...
Dynamic Call ParkingDynamic Call Parking In This Article: Creating A Call Park To Park A Call To Retrieve A...
eFaxeFax is a service which allows you to send faxes via e-mail or a printer driver (Windows only)...
Enable Web Management And Change Admin Password Via Device OverrideIn This Article: Avaya Overrides Cisco Overrides Grandstream Overrides Obihai (Polycom ATA...
EndpointVOIP Endpoints are SIP-enabled devices such as VOIP phones, softphones (for instance,...
Endpoints and Sidecars Supported by SNAPbuilderEndpoints And Sidecars Supported By SNAPbuilder Endpoints The following list provides details...
Factory Reset Yealink PhonesPower on the phone Wait until the phone has booted up and is at the idle screen Hold down the...
FXO Foreign Exchange OfficeA Foreign Exchange Office Port, is known as an FXO port. FXO is the type of port found on the...
FXS Foreign Exchange SubscriberFXS, or Foreign Exchange Subscriber, is a type of port on Analog Telephone Adapters (ATA) and...
How To View System UsersA system user is a user that is created alongside and owns an application. These users provide...
IMEI International Mobile Equipment IdentityThe IMEI is a unique, fifteen digit number which identifies a cellular device. Occasionally you...
Is the AVATAVA Cloud Switch HIPPA Compliant?One of the key concerns from business customers in the medical field is compliance with the...
Limited Support and Prohibited EquipmentVoice Over Internet Protocol technology is not suitable for specific applications designed with...
Mean Opinion Score (MOS)Mean opinion score (MOS) is a test that has been used for decades in telephone networks to obtain...
NRC Non Recurring CostNon Recurring Costs (NRC) are one time costs for a service, such as installation, setup, or other...
PDD Post Dial DelayPost Dial Delay (PDD) is experienced by the customer originating the call from the time the final...
PLC Packet Loss ConcealmentPacket Loss Concealment (PLC) is a technique which may mask the effects of packet loss in VOIP...
Polycom VVX Series Provisioning1. Using a web browser on the same LAN (Local Area Network) as the VVX series phone, enter the IP...
Ports Used by AVATAVA Cloud Switch for VOIPThe following ports must be open for all AVATAVA VOIP features to function: Port Protocol...
POTS Plain Old Telephone ServicePlain Old Telephone Service (POTS) is a retronym (an acronym for something that already existed...
Preparing for the Customer Onboarding JourneyBusiness Customer Onboarding Journey As a business customer is preparing to onboard, you must...
Recommended Network Settings for VOIPRecommended Network Settings for VOIP In This Article: Services To Disable Services To...
Reset and Setup Polycom Soundpoint PhonesReset IP 301, 501, 550, 600, 601, and 650 Power down phone Hold down 4,6,8,* while booting....
RTCP Real-Time Transport Control ProtocolThe RTP Control Protocol (RTCP) is a sister protocol of the Real-time Transport Protocol (RTP)....
SIP Session Initiation ProtocolIP, or Session Initiation Protocol is a foundation protocol formalized by the International...
SLA Shared Line AppearanceShared line appearance (SLA) mimics the traditional KSU (key system unit) interface where all...
SoftphoneA softphone is an application run on an internet-connected device which mimics the functionality...
Star CodesVertical Service Codes, also known as Star Codes, were originally developed by AT&T and...
Supported Avaya Conference PhonesThe following Avaya conference phones are fully supported by AVATAVA: B109 B169 SIP B179...
Supported Avaya PhonesThe following Avaya phones are fully supported by AVATAVA: J139 J159 J169 J179 J189...
Supported Cambium Networks ATAsThe following Cambium Networks Analog Telephone Adapters (ATAs) are fully supported by AVATAVA:...
Supported Cisco ATAsThe following Cisco Analog Telephone Adapters (ATAs) are fully supported by AVATAVA: SPA112...
Supported Grandstream ATAsThe following Grandstream Analog Telephone Adapters (ATAs) are fully supported by AVATAVA:...
Supported Grandstream Conference PhonesThe following Grandstream Conference phones are fully supported by AVATAVA: GAC2500 AVATAVA...
Supported Grandstream PhonesThe following Grandstream phones are fully supported by AVATAVA: DP750 DP752 DP760...
Supported Poly (Obihai) ATAsThe following Polycom (nee Obihai) Analog Telephone Adapters (ATAs) are fully supported by...
Supported Poly Conference PhonesThe following Poly conference phones are fully supported by AVATAVA: Trio 8300 Trio 8800...
Supported Poly PhonesThe following Poly phones are fully supported by AVATAVA: CCX400 CCX500 CCX505 CCX600...
Supported Readynet Analog Telephone AdaptersThe following Readynet Analog Telephone Adapters (ATAs) are fully supported by AVATAVA:...
Supported Yealink Conference PhonesThe following Yealink conference phones are fully supported by AVATAVA: CP860 CP920 CP930W...
Supported Yealink PhonesThe following Yealink phones are fully supported by AVATAVA: SIP-T19(P) E2 SIP-T21(P) E2...
System UserSystem User is a user which is created alongside an application. These users provide features to...
Telephone Number PortingThe telephone number porting process moves a telephone number from the losing carrier to AVATAVA....
Transfer Call To Voicemail For Polycom VVX SeriesTransfer to voicemail allows you to quickly transfer a call to a user's voicemail if you know...
Voice Mail to Email ConfigurationHow to Configure Voicemail to Email As An Office Manager Or Reseller User As A Basic User...
Voicemail Notifications via SMSIf you would like to receive an SMS notification when you get a voicemail, you may use the e-mail...
Yealink SIP-T2, SIP-T3, SIP-T4 Series Phone Provisioning1. Using a web browser on the same LAN (Local Area Network) as the Yealink T series phone, enter...
Yealink SIP-T5 Series Phone Provisioning1. Using a web browser on the same LAN (Local Area Network) as the Yealink T5 series phone, enter...
