Vertical Service Codes, also known as Star Codes, were originally developed by AT&T and called CLASS, or Custom Local Area Signaling Services. Star Codes signal a telephony switch in the central office to access features provided by the local exchange carrier. While many of these features have faded into obsolescence, AVATAVA supports many star codes to make accessing features - especially from phones connected to an ATA - easy and approachable to those familiar with them.
Star Codes for all VOIP Domains
| Star Code | Feature Description |
| *40 | Activate Forward |
| *41 <10 or 11 digit phone number> | Set Forward Busy Destination |
| *42 <10 or 11 digit phone number> | Set Forward No Answer |
| *67 <10 or 11 digit phone number> | To Connection with Privacy DID 11 Digit |
| *69 | Last Call Return |
| *72 <10 or 11 digit phone number> | Set Forward Always Destination |
| *73 | Disable Forward |
| *77 | Activate Reject Anonymous |
| *78 | Activate Do Not Disturb |
| *79 | Disable Do Not Disturb |
| *87 | Disable Reject Anonymous Call |
| *90 | Activate Forward Busy |
| *91 | Disable Forward Busy |
| *92 | Activate Forward No Answer |
| *93 | Disable Forward No Answer |
| *97 | Reserved For Future Use |
| *98 | To Voicemail |
Business Domain Star Codes
| Star Code | Feature Description |
| *** | Dynamic Call Park |
| **9 | Dynamic Call Park With Ringback |
|
*36<Extension> |
Directed Call Pickup |
|
*37 |
Site Pickup |
| *38 | Site Department Pickup |
| *39 | Domain Pickup |
| *44 | Hotdesking Login |
| *45 | Hotdesking Release Phone (Logout) |
| *50 |
Agent Login to Associated Call Queues for One Call |
| *51 | Agent Login to All Associated Call Queues |
| *52 | Agent Logout to All Associated Call Queues |
| *53 <Queue Extension> | Agent Login to an Individual Queue |
| *54 <Queue Extension> | Agent Logout to an Individual Queue |
| *65 | Reserved For Future Use |
| *66 | Reserved For Future Use |
| *75 | Hot Desking Toggle |
| *86 <Extension Number> | Transfer a Call Directly to an Extension Voicemail |
| *88 | Self Pickup (retrieve an active call from another device registered to your User) |
Business Domain Direct Dial Code Features
| Code | Feature Description |
| 03 <Extension Number> | Transfer a Call Directly to an Extension Voicemail |
| 07 <Extension Number> | Pickup a Call From A Specific User (i.e. Directed Call Pickup) |
| 08 <Extension Number> | Call to an Intercom Device (Enables Auto-Answer) |
Conference Bridge Star Codes
| Code | Feature Description |
| *6 | Toggle Mute |
| *71 | Start Recording |
| *73 | Stop Recording |
| *74 | Decrease RX Gain |
| *75 | Reset RX Gain |
| *76 | Increase RX Gain |
| *77 | Decrease TX Gain |
| *78 | Reset TX Gain |
| *79 | Increase TX Gain |
| *91 | List Participants |
| *92 | Toggle Announce Participant Arrival/Departure On/Off |
| *93 | Disconnect All Participants |
| *94 | Toggle Conference Bridge Lock |
| *95 | Announce Count of Participants |
| *96 | Mute All Other Participants |
| *97 | Unmute All Other Participants |
| *98 | Sign-On As Speaker |
| *99 | Sign-On As Leader |
